Cookies Policy

This Cookies Policy explains how KSI Casino and its trusted partners use cookies and similar browser storage technologies to support site functionality, remember preferences, keep accounts signed in, analyse performance, and deliver relevant communications. The aim is practical clarity for everyday use rather than technical detail.

What are cookies and browser storage?

Cookies are small text files placed on your device by your browser. They store simple information such as session identifiers and settings. In addition to cookies, the site may use other browser storage technologies - for example localStorage, sessionStorage, and tracking pixels - which serve similar roles in remembering information during or between visits.

Why cookies are used on KSI Casino

Cookies and browser storage help the site operate smoothly. Common purposes include keeping you logged in, remembering language or display preferences, keeping items in a session, preventing fraud, measuring site performance, and supporting personalised content or promotions where you have given consent.

Types of cookies we use

Essential cookies

These cookies are required for basic site functions. They support page navigation, session management, shopping or betting sessions, and access to secure areas. Without essential cookies some parts of the site will not work reliably.

Session cookies

Session cookies exist only for the duration of your browser session. They expire when you close the browser and are used to maintain an active session - for example to link pages you view together without requiring repeated sign-in prompts.

Persistent cookies

Persistent cookies remain on your device after the browser is closed. They are used to remember preferences and settings between visits, to reduce repeated prompts, and to store consent choices. Their lifetime depends on the purpose and is set by the provider of the cookie.

Functional cookies

Functional cookies remember user choices such as language, layout, and other display options. These improve day-to-day usability and reduce the need to reconfigure settings on return visits.

Analytics and performance cookies

Analytics cookies collect aggregated information about how visitors use the site - for example which pages are visited most and whether users encounter errors. This information helps diagnose issues and improve site speed, layout, and content. The data is typically aggregated and does not identify individual users.

Preference and language settings

Cookies that store language, time zone, or content preferences let the site present a consistent interface. When you change a preference, a cookie remembers that choice so you see the same setting next time.

Login and session continuity

To provide a persistent login experience, KSI Casino uses cookies or equivalent tokens to link your browser to your active account session. These tokens reduce the need to re-enter credentials while protecting session integrity through secure handling and expiry controls.

Device recognition

Device recognition cookies and fingerprints help identify previously used devices. This can speed up login checks and support fraud detection. Recognised devices may be subject to different verification steps compared with new devices.

Security-related cookies

Security cookies support measures such as detecting suspicious activity, enforcing session timeouts, and protecting against cross-site request forgery. These cookies do not store sensitive data like full passwords and are focused on keeping access secure.

Third-party integrations

Some site features rely on third-party services, for example analytics providers, payment processors, and content delivery networks. These partners may set their own cookies to provide or improve the service. Third-party cookies are governed by the partner's policies as well as this page.

Marketing and communication preferences

Where you opt in, cookies can help tailor promotional messages and offers. Marketing cookies track engagement across visits so communications can be made more relevant. You can manage consent for these cookies through our preference manager or your browser settings.

Cookie consent management

On first visit you will be offered controls to accept or decline non-essential cookies. Your choice is stored so you are not repeatedly prompted. You can change your choices at any time using the cookie settings link on the site.

Browser cookie controls and clearing cookies

Your browser provides tools to view, block, and delete cookies. Clearing cookies removes stored preferences and may require you to sign in again. Blocking all cookies can prevent essential features from working. For guidance, check the help section of your browser.

Impact of disabling cookies

If you disable cookies entirely certain features will be affected. Typical impacts include repeated sign-in requests, loss of saved preferences, inability to maintain a session, and reduced personalisation. Core content may still be available, but interactive features can be limited.

Technical diagnostics and performance optimisation

Diagnostic cookies help identify slow pages, server errors, and unsuccessful resource loads. Performance optimisation relies on aggregated timing and error information. This data helps prioritise fixes and improves responsiveness for all users.

Aggregated analytics information

Analytics data is usually aggregated and anonymised. This means it is used to report trends and user behaviour without referencing individual identities. Aggregated reports inform product decisions such as which games or pages to prioritise for maintenance.

User experience improvements

Cookies support practical improvements like remembering newly introduced features you have seen, storing in-session choices, and reducing friction during repeat visits. These small conveniences add up to a smoother experience across devices and visits.

Changes to this policy and contact

We may update this policy from time to time to reflect changes in how the site operates. When material changes occur you will be informed via the site. If you need further assistance with cookie settings or have questions about their use on KSI Casino, use the site’s help options or account settings to review available controls.