Responsible Gambling Policy

At KSI Casino, we are committed to responsible gambling. Player safety matters to us, and we encourage everyone to keep gambling controlled, affordable and separate from everyday financial needs. If you are concerned about your activity, taking a break and seeking support are sensible steps.

Our approach to player protection

Gambling should never be treated as a way to earn money or recover losses. We encourage you to set a budget before you start, pay attention to how much time you spend, and stop when gambling no longer feels manageable. We aim to provide clear information about safer gambling and the account controls available to you.

Tools for controlling your activity

Account controls can help you decide in advance how much money and time you are prepared to spend. Check your account settings for the tools available to you. If you cannot find a control or are unsure how it works, contact our support team before continuing.

Deposit limits

A deposit limit can help you keep spending within a budget you can afford. Consider a daily or weekly limit that leaves enough for essential costs. If you decide a limit is too high, lower it rather than waiting until you have spent more than planned.

Loss limits

A loss limit sets a boundary for how much you are willing to lose over a chosen period. Set it before you begin, not after a loss. Do not increase your budget to try to recover money already spent.

Time limits and account breaks

Decide how long you want to spend gambling and take regular breaks. If you find yourself staying longer than intended, consider a time limit or an account break. Stepping away can make it easier to assess your activity without pressure.

Self-exclusion

If you need a longer break, self-exclusion is an option to consider. Check your account settings or ask our support team how to request it. UK players can also use GAMSTOP to self-exclude from participating online gambling operators. Self-exclusion should be taken seriously, so consider seeking support alongside it.

Signs it may be time to seek help

Warning signs can include spending more than you intended, hiding your activity, borrowing money to gamble, neglecting responsibilities, or feeling unable to stop. You do not need to wait for a crisis to ask for help.

Keeping gambling under control

Use money set aside for leisure, keep track of your spending and take breaks. Avoid gambling when you feel stressed or under pressure. If your limits no longer feel effective, stop and speak to someone you trust.

Independent support

Confidential support is available through organisations including GamCare and GambleAware. The NHS also provides information about help for gambling-related harm. These services can help you explore your options, whether you are concerned about your own gambling or someone else’s.